This Privacy Policy describes how we (“we”, “us”) handle personal information when you visit our websites, create an account, or use our products and services (collectively, the “Service”).
1. Information we collect
- Account details: such as email address, name, organisation, authentication data, and settings you configure.
- Usage and technical data: such as device/browser type, approximate location inferred from IP, logs, diagnostics, security signals, and in-product interactions.
- Content you submit: scripts, uploads, integrations, schedules, analytics inputs, support messages, and similar materials needed to operate the Service.
2. How we use information
We use information to:
- Provide, operate, secure, troubleshoot, and improve the Service;
- Process payments where applicable;
- Communicate service updates, billing, security notices, and support responses;
- Comply with law and enforce our terms and policies;
- Develop aggregate or de-identified insights where permitted.
3. Sharing
We share information with service providers who process data on our behalf (such as hosting, payments, analytics, email delivery, fraud prevention). We may also share information where required by law, to protect rights and safety, or as part of a merger or acquisition subject to safeguards.
4. Retention
We retain information for as long as needed to operate the Service, meet legal obligations, resolve disputes, and enforce agreements. Retention varies by category of data and your account status.
5. Security
We implement technical and organisational measures designed to protect information. No method of transmission over the internet or electronic storage is fully secure.
6. Rights and choices
Depending on where you live, you may have rights to access, correct, delete, or export personal information, restrict or object to certain processing, or withdraw consent where processing is consent-based. You can contact us to exercise applicable rights or update account settings where available.
7. Changes
We may update this Privacy Policy from time to time. We will post updates on this page and adjust the “last updated” date below when we do so.
8. Contact
For privacy requests or questions, contact support through channels provided in-product or on our website.
Last updated: 13 May 2026. This page describes our practices at a high level and is informational; it does not constitute legal advice.